Delivery + Returns

Delivery

Our jewellery is sent out second class Royal Mail. We aim to dispatch your order as soon as possible and if’s in stock we’ll post it economy, within 2 to 3 working days.

Bespoke items will require additional studio time before dispatch, please allow 2 to 3 weeks.

We are generally finding that Royal Mail is taking a few days longer than advertised.

UK Delivery on jewellery £1.99

If your item is not in stock we will email you right away to discuss your dispatch date.

All our frames and stools are sent via EVRI tracked delivery.

We aim to dispatch our frames within 5 to 7 days and our stools within 7 to 10 days.

UK delivery

£3.50- smaller items

£5.00- lamp shades

£7.50- footstools

We’ll let you know when your order has been dispatched via email.

We can do overseas delivery! please email us first for a quote based on your location.

Returns

We hope you will love your Belladonna order, but should you need to make a return, our policy is as follows;

Acrylic Jewellery: returns accepted if returned within 5 working days of receipt. Hooped earrings are returnable but stud earrings are non returnable due to hygiene reasons. Please contact us first before returning any item.

Frames: As our frames are handmade to order, they are non returnable unless faulty.

Upholstered Stools: As our fabric stools are handmade to order, they are non returnable unless faulty.